Refund Policy
30-Day Return Window
We accept returns within 30 calendar days from the date you receive your order. To qualify for a return:
- Items must be unused, in original packaging, and in resellable condition, with all included accessories and documentation.
- You must provide proof of purchase (order confirmation or receipt).
Non-Returnable Items
- Items that show signs of use, damage, or tampering
- Customized or personalized products
- Digital goods and downloadable content
- Items marked final sale or clearance
Return Process
- Email our support team to request a return. We will send you a return authorization number.
- Pack the item securely in its original packaging, and include the return authorization number inside the package.
- Ship the item to the return warehouse address provided by our support team.
- Once we receive and inspect the returned item, we will process your refund or exchange within 3–5 business days.
Refunds & Shipping Costs
- Refunds will be issued back to your original payment method.
- Original shipping fees are non-refundable, unless the return is due to our error (defective item, wrong item shipped, etc.).
- Return shipping costs are covered by the customer, except in cases of product defects or shipping errors on our end.