Refund Policy

30-Day Return Window

We accept returns within 30 calendar days from the date you receive your order. To qualify for a return:

  • Items must be unused, in original packaging, and in resellable condition, with all included accessories and documentation.
  • You must provide proof of purchase (order confirmation or receipt).

Non-Returnable Items

  • Items that show signs of use, damage, or tampering
  • Customized or personalized products
  • Digital goods and downloadable content
  • Items marked final sale or clearance

Return Process

  1. Email our support team to request a return. We will send you a return authorization number.
  2. Pack the item securely in its original packaging, and include the return authorization number inside the package.
  3. Ship the item to the return warehouse address provided by our support team.
  4. Once we receive and inspect the returned item, we will process your refund or exchange within 3–5 business days.

Refunds & Shipping Costs

  • Refunds will be issued back to your original payment method.
  • Original shipping fees are non-refundable, unless the return is due to our error (defective item, wrong item shipped, etc.).
  • Return shipping costs are covered by the customer, except in cases of product defects or shipping errors on our end.