Privacy Policy
At TEAMJOY GENTLE SPIRIT LLC, we take your privacy seriously. This policy outlines what information we collect, how we use it, and how we protect it when you visit our site or make a purchase.
Information We Collect
- Purchase & account information: name, email address, shipping address, billing address, phone number, and order details when you place an order or create an account.
- Site usage data: basic browser information, IP address, and pages visited, used to improve site functionality and user experience.
- Payment details: we do not store full credit card information on our servers. All payments are processed by secure, compliant third-party payment providers.
How We Use Your Information
- To process and fulfill your orders, send shipping updates, and respond to customer service requests.
- To send occasional order updates, promotional offers, or service notices. You can opt out of marketing communications at any time.
- To improve our website, products, and overall shopping experience, and to detect and prevent fraud or security risks.
- To comply with applicable legal, tax, and accounting requirements.
Information Sharing
We never sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data with trusted service providers that help us operate our business — such as shipping carriers, payment processors, and website hosting providers — all of whom are required to protect your information in accordance with applicable law.
Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. You may also request restrictions on certain data processing activities. To exercise these rights, please contact our support team by email.
Data Security
We implement standard industry security measures to protect your personal information from unauthorized access, alteration, or disclosure. That said, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
This privacy policy is governed by the laws of the State of Kentucky, United States. We may update this policy periodically; the most current version will always be posted on this page.